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Göztepe Transport and Storage CEO Ulaş Gümüşoğlu stated that the fact that location-independent employees started to leave big cities has energized the transportation sector and said, “We observed a 64 percent increase in intercity transportation demands compared to the previous year.” said.
While the remote working model, which became widespread in 2020 with the pandemic, has become permanent for many sectors, working conditions are recreated by both the employer and the public.
According to the regulation prepared by the Ministry of Family, Labor and Social Services and determining the principles regarding remote working, business relations can now be established directly with a remote working contract. Existing contracts can also be converted to remote work by mutual agreement. This picture also directs employees who have had to live in big cities due to their jobs to less populated cities.
According to the data of the Turkish Statistical Institute (TUIK), Istanbul is the leading city with 381 thousand 654 people in 2020, while Izmir, Ankara, Antalya and Bursa are among the cities with the highest number of immigrants, followed by Tekirdağ, Samsun, Sakarya. , Muğla, Ordu, Balikesir, Diyarbakir and Giresun came to the fore.
“As of the end of 2020, we have acquired more than 30 thousand customers”
Saying that the return of remote workers to their hometowns has created a serious dynamism in the transportation sector, Göztepe Transport and Storage CEO Ulaş Gümüşoğlu said, “The economic problems brought by the pandemic process have made it difficult for many people to live in big cities. On the other hand, the transformation of houses into offices and the ability of smart technologies to work independently of the place began to affect the decisions of those living in big cities for their career or for their livelihood. Those who want to establish a work-life balance by getting away from the crowd and intense tempo of big cities in many possible occupational groups, especially white-collar workers, have turned their way to their hometown or quiet cities. This situation increased the intercity transportation activities and the need for transportation companies. We, as Göztepe Nakliyat, have acquired more than 30 thousand customers by the end of 2020, and we have observed an increase of 64 percent in intercity transportation demands compared to the previous year.” said.
The primary criterion is ‘trust’
Pointing out that the key point in customer satisfaction is the allocation of trust, Ulaş Gümüşoğlu said, “Home or office moving services require more care and trust, unlike moving commercial products. Moving items from house to house is a boutique job, as movers work all over your home. At this point, the reliability of the company is critical. As Göztepe Nakliyat, we always adopt customer satisfaction as our first priority and attach importance to providing trust before profit. Within the scope of the transportation insurance we offer, we take the responsibility not only for the possible accident of the vehicle on the road, but also for the damages caused by the fault of the personnel.” he said.